Return & Exchange Policy

RESSA Returns & Exchanges

Shop with confidence. If something isn’t right, we’re here to help.

Easy Policy

  • Return or exchange within 7 days of the delivery date.
  • Item must be unused, in original condition, with all tags and original packaging.
  • Delivery date = the day the courier marks your order as “delivered.”

How to Start a Return / Exchange

  1. Email us at ressa.relive@gmail.com with your order number and reason.
  2. Pack securely in the original packaging with all tags attached.
  3. Send it back as guided by our support team. We’ll process your request after we receive and check the item.

Exchanges

Want a different size or style?

  1. Tell us what you’d like instead when you email.
  2. We’ll dispatch your replacement after the return passes quality check.

Need Help?

We’re happy to assist with sizing, fit, or any questions. Write to us at ressa.relive@gmail.com.